Vulnerability · Published Jun 13, 2022 · Assigned by OTRS

CVE-2022-32741Information disclosure in Request New Password feature

Medium 5.3

In plain English

A medium-severity information exposure in OTRS from OTRS AG. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.9% (higher than 59% of all known vulnerabilities).

Severity (CVSS 3.1)5.3Medium
Exploit odds (30 days)0.9%top 40.9% of all CVEs
Exploited in the wildNo reportsnot in CISA KEV
Attack toolingNoneno public tooling known

Official description

Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time.

Affected packages & fixed versions

EcosystemPackageFixed inAdvisory
Ubuntu:22.04:LTSotrs2no fix listedUBUNTU-CVE-2022-32741

Affected products (as reported)

VendorProductVersions
OTRS AG OTRS 7.0.x – through 7.0.348.0.x – through 8.0.22

Weakness: CWE-200 · Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

References