Vulnerability · Published Jun 16, 2021 · Assigned by OTRS
CVE-2021-21441XSS in the ticket overview screens
High 7.5
In plain English
A high-severity cross-site scripting in OTRS from OTRS AG. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 1.1% (higher than 65% of all known vulnerabilities).
Official description
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.
Affected packages & fixed versions
| Ecosystem | Package | Fixed in | Advisory |
|---|---|---|---|
| Ubuntu:22.04:LTS | otrs2 | no fix listed | UBUNTU-CVE-2021-21441 |
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| OTRS AG | ((OTRS)) Community Edition | 6.0.1 – before 6.0.x* |
| OTRS AG | OTRS | 7.0.x – through 7.0.26 |
Weakness: CWE-79 · Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N