Vulnerability · Published Mar 22, 2021 · Assigned by OTRS

CVE-2021-21438FAQ articles are shown to users without permission

Low 3.5

In plain English

A low-severity security flaw in FAQ from OTRS AG. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.6% (higher than 51% of all known vulnerabilities).

Severity (CVSS 3.1)3.5Low

Exploit odds (30 days)0.6%top 49.4% of all CVEs

Exploited in the wildNo reportsnot in CISA KEV

Attack toolingNoneno public tooling known

Official description

Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.

Affected products (as reported)

Vendor	Product	Versions
OTRS AG	FAQ	6.0.x – through 6.0.29
OTRS AG	OTRS	unspecified – through 7.0.24

Weakness: CWE-264 · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N

References

https://otrs.com/release-notes/otrs-security-advisory-2021-08/ x_refsource_MISC