Vulnerability · Published Mar 22, 2021 · Assigned by OTRS
CVE-2021-21437Config Items are shown to users without permission
Low 3.5
In plain English
A low-severity security flaw in ITSMConfigurationManagement from OTRS AG. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.7% (higher than 52% of all known vulnerabilities).
Severity (CVSS 3.1)3.5Low
Exploit odds (30 days)0.7%top 47.8% of all CVEs
Exploited in the wildNo reportsnot in CISA KEV
Attack toolingNoneno public tooling known
Official description
Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| OTRS AG | OTRSCIsInCustomerFrontend | 7.0.x – through 7.0.15 |
| OTRS AG | ITSMConfigurationManagement | 7.0.x – through 7.0.24 |
Weakness: CWE-264 · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
References
- https://otrs.com/release-notes/otrs-security-advisory-2021-07/ x_refsource_MISC