Vulnerability · Published Feb 8, 2021 · Assigned by OTRS
CVE-2021-21435Information exposure in PDF export
Medium 5.7
In plain English
A medium-severity information exposure in OTRS from OTRS AG. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 1.3% (higher than 70% of all known vulnerabilities).
Severity (CVSS 3.1)5.7Medium
Exploit odds (30 days)1.3%top 29.7% of all CVEs
Exploited in the wildNo reportsnot in CISA KEV
Attack toolingNoneno public tooling known
Official description
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
Affected packages & fixed versions
| Ecosystem | Package | Fixed in | Advisory |
|---|---|---|---|
| Ubuntu:22.04:LTS | otrs2 | no fix listed | UBUNTU-CVE-2021-21435 |
Affected products (as reported)
Weakness: CWE-200 · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
References
- https://otrs.com/release-notes/otrs-security-advisory-2021-02/ x_refsource_CONFIRM