Vulnerability · Published Mar 27, 2020 · Assigned by OTRS
CVE-2020-1770Information disclosure in support bundle files
Low 2.4
In plain English
A low-severity security flaw in OTRS from OTRS AG. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 1.3% (higher than 70% of all known vulnerabilities).
Severity (CVSS 3.1)2.4Low
Exploit odds (30 days)1.3%top 30.2% of all CVEs
Exploited in the wildNo reportsnot in CISA KEV
Attack toolingNoneno public tooling known
Official description
Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| OTRS AG | ((OTRS)) Community Edition | 5.0.x – through 5.0.416.0.x – through 6.0.26 |
| OTRS AG | OTRS | 7.0.x – through 7.0.15 |
Weakness: CWE-201 · Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N
References
- https://otrs.com/release-notes/otrs-security-advisory-2020-07/
- openSUSE-SU-2020:0551 vendor-advisory
- [debian-lts-announce] 20200501 [SECURITY] [DLA 2198-1] otrs2 security update mailing-list
- openSUSE-SU-2020:1475 vendor-advisory
- openSUSE-SU-2020:1509 vendor-advisory
- [debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update mailing-list