Vulnerability · Published Apr 1, 2020 · Assigned by mitre
CVE-2020-11466
High 7.6
In plain English
A high-severity security flaw in the affected software. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 1.2% (higher than 69% of all known vulnerabilities).
Severity (CVSS 3.0)7.6High
Exploit odds (30 days)1.2%top 30.8% of all CVEs
Exploited in the wildNo reportsnot in CISA KEV
Attack toolingNoneno public tooling known
Official description
An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.